Registering with credit card (single user registrations)

1. Click on the Course Catalog link on the left.
2. Select the course(s) you would like to purchase by checking the box next to each course. Then scroll down and click "Add to Cart".
• NOTE: If you have any coupons, enter them in the Coupons field.
3. When you are satisfied with your selection(s), you can proceed to the checkout by clicking the "View Cart" button at the bottom of the shopping cart or the "Checkout" button from the left-hand menu.
4. Enter in your username and password in the respective fields. If you are a new user, click on the "Create an Account" link.
5. Proceed to check out by entering in your credit card information over our secured server, then click on the "Checkout" button.
6. If you have been registered by your employer or school of nursing, and have received an "activation code," select that method of payment instead of Credt Card, and enter the code you were issued in the space provided.
7. The Review Order screen will be presented next providing you with a final chance to review your order before completing the process.
8. Click on either of the "Complete Checkout" buttons to complete your registration.

Please Note: Your course starts immediately after you register, so please register when you are ready to begin studying.

Registering with check/money order (single user registrations)

If you are unable to pay with a credit card online, please send check or money order, payable to the National Council of State Boards of Nursing, to:

NCSBN
Attention: NCSBN Learning Extension
111 E. Wacker Drive, Suite 2900
Chicago, IL 60601

Included with payment should be your full name, your email address, a phone number, and the name of the course and your desired start date.

Institutional*/Group Purchases

New Convenient Online Purchasing Options

Institutions paying on behalf of learners may use our automated online process with a credit card or purchase order. To become authorized to use a Purchase Order log in and click on My Profile. Check the “Institutional Buyer using Purchase Orders” field. Please fill out all of the fields. After confirming your information is correct, click the submit button.

You will be notified of your authorization status within 1-2 business days.

1. Create a new NCSBN Learning Extension profile.

• Go to: http://ncsbn.myncsbnlx.com
• Click the “Create Your User Profile” link below the login box.
  
  
  
• Follow the instructions on-screen to create your profile
  

2. Login to http://ncsbn.myncsbnlx.com with your new login and password.

3. Select the course(s) you want on the Course Catalog page (a green box appears in the shopping cart when the course has been selected).

• Click the “order” button (you may have to scroll down).
• Follow the directions within the shopping cart to complete the transaction.

4. After your purchase, look for an e-mail with course activation codes for distribution to students. Included with this e-mail is information about course access that should be distributed to each student along with the activation code. If you are having trouble finding this email, please check your spam or junk mail boxes. Often times our emails get caught in spam blockers.

• Activation codes expire if unused after six months. No refunds are provide for expired activation codes.
• Students' time within courses starts at the moment they use the activation codes and students are given the full subscription period listed for each course.

Cancellation/Refund Policy for Online Course Subscriptions

For a full refund due to cancellation prior to the start date of the online course subscription, requests must be communicated in writing by e-mail (elearning@ncsbn.org) or fax (312.279.1032). Phone calls/messages will not be accepted. NCSBN Learning Extension will confirm your cancellation request within three business days of your submission/receipt of request.

Refunds for course tuition after the start date of online course subscriptions are not granted, unless the percentage of the online course content completed is below 5% and the request is communicated in writing by e-mail (elearning@ncsbn.org) or fax (312.279.1032) within one week from the course's start date. Phone calls/messages will not be accepted. A refund of the full tuition amount will be processed within seven business days from confirmation of withdrawal. NCSBN Learning Extension will confirm your request within three business days of your submission/receipt of request.

Contact the NCSBN Learning Extension at elearning@ncsbn.org or call 312.525.3749 for questions regarding these policies.